Shipping policy

Where we ship

We ship to Italy and to all countries of the European Union. Free pickup is also available at our shop at Corso Umberto 6, 92027 Licata (AG), Italy, which you can select at checkout.

Shipping costs

Italy: free shipping on orders of €80.00 or more. For smaller orders, the shipping charge is €9.00.

European Union: shipping to all EU countries from €29.00. The exact amount is shown at checkout, before you confirm your order and before any payment.

All prices shown on the website and all shipping costs include VAT.

Processing and delivery times

Orders are prepared within 2 business days of confirmation. Delivery normally takes 2-7 business days in Italy and 5-12 business days in other European Union countries, depending on the destination.

These times are estimates and do not include any delays caused by the carrier or by force majeure. In any case, as required by the Italian Consumer Code, delivery takes place within 30 days of the conclusion of the contract, unless otherwise agreed with the customer.

Order tracking

When your order ships, you will receive the tracking code and status updates by email. You can also check the order status in your account.

Carriers

Shipments are handled by Poste Italiane, BRT or DHL, chosen by us according to the destination.

Uncollected shipments

If delivery is refused or the parcel is not collected for reasons not attributable to us, the shipping and return costs actually incurred will be deducted from any refund due. Your right of withdrawal always remains unaffected and can be exercised as described in the Returns and Refunds Policy.

Products damaged or lost in transit

We bear the risk of loss of or damage to the goods until delivery. Please check the condition of the parcel on delivery and report any damage to us as soon as possible by writing to info@migotex.it.

Contact

MIGOTEX di Infantino Ignazio & C. S.a.s. – Corso Umberto 6, 92027 Licata (AG), Italy
Email: info@migotex.it – Phone: +39 0922 773069 – PEC: migotexsas@legalmail.it
VAT no. and Tax code 00112040845 – REA AG-87902