Terms of service

1. Seller information

The website www.migotex.it is operated by:
MIGOTEX di Infantino Ignazio & C. S.a.s.
Registered and operating office: Corso Umberto 6, 92027 Licata (AG), Italy
VAT number and Tax code: 00112040845
REA number: AG-87902 – Agrigento Companies Register
PEC: migotexsas@legalmail.it – Email: info@migotex.it – Phone: +39 0922 773069
Legal representative: Ignazio Infantino

2. Subject and scope

These general terms govern the distance selling of clothing and accessories for children and babies through the website www.migotex.it. They apply to all orders and must be accepted before completing the purchase.

Some protections provided by these terms and by law are reserved for consumers, i.e. natural persons acting for purposes outside their trade, business or profession. Purchases made with a VAT number in the course of business are governed by the provisions for business customers set out below.

3. Products and availability

Product images and descriptions are as accurate as possible. Slight differences in colour may depend on your screen settings and do not constitute a lack of conformity.

Product availability is kept up to date but is not guaranteed in real time. If an ordered item turns out to be unavailable, we will inform you promptly and you may choose between an alternative product and a full refund, which we will make within 14 days.

4. Prices

All prices are in euros and include VAT. Shipping costs, where applicable, are shown separately before the order is confirmed. The total price to be paid is always summarised before you submit your order.

We reserve the right to change prices at any time; changes do not affect orders already confirmed.

5. Conclusion of the contract

The contract is concluded when you receive our order confirmation email. Before submitting your order you can check and correct any data entry errors.

We reserve the right not to process orders that are incomplete, unpaid, contain clearly false data or are suspected of fraud: in that case we will inform you and refund any amount already paid.

6. Payments

The accepted payment methods are shown on the checkout page and in the website footer, and include credit and debit cards, digital wallets and PayPal. Payment takes place over a secure connection: we do not process or store your full card details, which are handled directly by the payment service provider.

Your payment is charged when the order is confirmed.

7. Invoicing

A tax document is issued for every order. If you need an invoice, write to info@migotex.it with your order number and your details: full name or company name, address and tax code; if you buy with a VAT number, add your VAT number and SDI recipient code or PEC address. The request must reach us before the order is shipped: after shipment it will no longer be possible to issue the invoice. The electronic invoice will be sent through the Italian Exchange System (SdI).

8. Delivery

We ship to Italy and to the countries of the European Union; free pickup is also available at our shop in Licata. Costs, times and methods are set out in the Shipping Policy, which forms an integral part of these terms.

9. Right of withdrawal

If you are a consumer, you have the right to withdraw within 14 days of receiving the goods, without giving any reason. Procedures, deadlines, return costs and the model form are set out in the Returns and Refunds Policy, which forms an integral part of these terms.

10. Legal guarantee of conformity

Products sold to consumers are covered by the 24-month legal guarantee of conformity provided for by the Italian Consumer Code (Legislative Decree 206/2005). For business customers, the warranty against defects provided for by the Italian Civil Code applies, with notification within 8 days of discovery.

11. Product safety

Our products comply with applicable European legislation, including Regulation (EU) 2023/988 on general product safety. Product pages show the manufacturer, the item identifiers, the fabric composition and, where required, safety warnings.

To report a product safety issue, write to info@migotex.it.

12. Complaints and dispute resolution

You can send complaints to info@migotex.it or by certified email (PEC) to migotexsas@legalmail.it: we reply as soon as possible. If a dispute is not resolved, you may turn to the alternative dispute resolution (ADR) bodies listed in the competent national registers. The European ODR platform was discontinued in July 2025 and is no longer available.

13. Governing law and jurisdiction

These terms are governed by Italian law. For consumers, the more favourable mandatory provisions of the law of their country of residence within the European Union continue to apply, and the competent court is that of the consumer's place of residence or domicile.

For business customers, the court of Agrigento has exclusive jurisdiction.

14. Intellectual property

The content of the website, including texts, images, logos and graphics, is owned by MIGOTEX di Infantino Ignazio & C. S.a.s. or by the respective rights holders and may not be reproduced without written permission.

15. Changes

We may update these terms at any time. Orders are governed by the terms published on the website at the time the order is submitted.

Last updated: October 2026